Before you start - Connect to the NC State Network!
To use WolfPrint, your device must be connected to the campus network.
- On-Campus: Connect to eduroam or ncsu Wi-Fi
- Off-Campus: Use NC State's VPN Service
Installation and Configuration
To install the WolfPrint Printers and use Mobility Print from your macOS device, you will need to download and run a custom file.
- Download the installer from go.ncsu.edu/mobility-print-client-mac
- A disk image (.dmg) will download that contains the installer file; do not rename the disk image. The name points the installer to the correct server for Mobility print.
- Open the downloaded disk image; it will contain the installer package: PaperCut Mobility print Client.pkg
- Double-click on the PaperCut Mobility Print Client.pkg installer and follow the default options in the install wizard.
5. When the installation is complete, verify the 4 FollowMe printers are available in the Printers & Scanners folder.
After you have added the Mobility Print printers to your device, follow these 3 easy steps to print!
Step 1. Send your print job to a WolfPrint virtual printer.
- Open the file you want to print.
- Choose File->Print from an application menu or Command-P key combination from any application.
- Select a WolfPrint FollowMe printer.
- Log in to the printer using your Unity ID and password when prompted.
Step 2. Find a WolfPrint physical printer.
To locate a physical WolfPrint printer, visit go.ncsu.edu/printers
- If you send a print job to the WolfPrint-BlackandWhite virtual queue, find a Black and White OR Color printer.
- If you send a print job to the WolfPrint-Color virtual queue, find a Color printer.
- If you send a print job to either of the WolfPrint-11x17 virtual queues, find a model C840dn printer.
Step 3. Confirm and release your print job.
Complete this step within 12 hours, or your print job will be automatically removed from the system.
- Swipe your WolfPack One Card/NCSU ID in the card reader attached to the printer.
- Or manually enter your Unity ID and password at the control panel.
- Or scan the QR code with your phone's camera for "touch-free" print release.
- Follow the on-screen prompts at the control panel to release your print job.
- Important! After you select the print job to be released, choose an account to charge it to.
- If you have access to a Shared Account, select the account number from the list shown.
- If no account numbers are listed and you see a message "No results found", tap "Use Personal Account".
Escalation
- Any questions on process or content contained in this document should be escalated through the NCSU Help desk and have an incident assigned to the OIT_WOLFPRINT support team.
- If you are having issues with the instructions, please contact the NCSU Help Desk or Student Walk-In Center to receive assistance.
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