Releasing a WolfPrint Job

Releasing a WolfPrint Job

This documentation provides step-by-step instructions for releasing a WolfPrint print job. 

After you have submitted your print job, follow these instructions to release it at a printer.  You must release a print job within 12 hours after you submit it; otherwise, it will automatically be removed from the system.

Releasing a WolfPrint Job

• Go to your chosen printer
  • It will have a WolfPrint FollowMe sticker with the following information.
  • Print queue name  (e.g., WolfPrint-BlackAndWhite)
  • Printer name (e.g., dhl-1320-1)
  • QR Code for Touch-Free print release

Choose your Release Method

1.  Traditional Print Release from the printer's touch screen.

• Log in by either of the following methods:
  • Swipe the red stripe of your Wolfpack One Card in the printer’s card reader
  • Enter your Unity ID and password on the printer’s screen.

• Follow the printer’s instructions
  • On the screen, select Release Jobs.
  • From the displayed list of jobs, you can choose one of these options:
    • Release and print all jobs
    • Press the arrow to the right of the print job to print it or cancel it.
•  Select the account to charge for printing.
  • If you have access to a shared account, select the account from the list shown.
  • If you see the message "No results found. Please try another search term", tap "Use Personal Account" 
  • When finished, log out on the printer’s home screen.

2.  Touch-Free Print Release scanning a QR code label on the printer.

• To release your print job by scanning the QR code, your wireless device must be on the NC State network. 
  • On-campus users use Eduroam or NCSU WiFi (login with Unity ID, not guest)
  • Scan the QR code with your phone's built-in camera. 
  • The QR code will take you to a page on papercut.oit.ncsu.edu
  • Select the jobs to print or cancel
  • Select the account to charge: a shared account or your Personal Account

Escalation

• Any questions on process or content contained in this document should be escalated through the NCSU Help desk and have an incident assigned to the OIT_WOLFPRINT support team.
• If you are having issues with the instructions, please contact the NCSU Help Desk or Student Walk-In Center to receive assistance.
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