Printing with a PaperCut Shared Account
This documentation provides instructions for how to print and charge a print job to a PaperCut shared account. The intended audience is an end user.
Information
To charge printing costs to a shared account, you'll need to have a valid Unity ID and access to a PaperCut Shared Account. A shared account can be used regardless of your printing method. Below are instructions for each of WolfPrint's supported print methods.
1. For standard printing on a computer running the PaperCut client, send your print job from the desired application to a WolfPrint FollowMe printer. In the PaperCut Print Job Notification pop-up, select the radio button "Charge to Shared Account" and then choose an available shared account from the drop-down list.
2. For Mobility Print and other web release print jobs, print from the desired application to a WolfPrint FollowMe printer. Next, log in to the PaperCut Web Client (https://go.ncsu.edu/wolfprint), and under Print Job Actions, select the radio button "Charge to Shared Account" and then choose an available shared account from the drop-down list.
3. For Web Print, upload a PDF file using the Web Print feature on https://go.ncsu.edu/webprint. After selecting the printer, select the radio button "Charge to Shared Account" and then choose an available shared account from the drop-down list.
Escalation
Any questions on process or content contained in this document should be escalated through the NCSU Help desk and have an incident assigned to the OIT_WOLFPRINT support team.
Related Documentation
https://papercut.oit.ncsu.edu:9192/client
https://papercut.oit.ncsu.edu:9192/app?service=page/UserWebPrint
Title:
Service: (What is your application/support service titled as in Service Now?)
Template if applicable: (Is there a Help Desk or MDS template for the Application? If one is needed, the Service desk can assist.)
Assignment Group(s): (What team(s) would an escalated ticket be assigned to in Service Now?)
Document Owner: Who would be the contact for updated documentation and review?
Available Priorities: Critical, High, Medium, Low (Leave all priorities that the Service Product could be assigned as in an escalated ticket.)
Keywords: (Provide all alternate names for the application or service, sub products or routines that would be referenced by the user or any other words that would assist in supporting the document)
Printing with a PaperCut Shared Account
Information
Escalation
Any questions on content or process within this document should be escalated via Incident to OIT_WOLFPRINT.
Related Documentation
https://go.ncsu.edu/wolfprint
https://go.ncsu.edu/webprint
Title: Printing with a PaperCut Shared Account
Service: WolfPrint
Template if applicable: MDS Public Knowledge
Assignment Group(s): OIT_WolfPrint
Document Owner: kgmayr, tmfarwig
Available Priorities: Low
Keywords: WolfPrint, Print, Shared Account, Departmental, Printing, PaperCut