This article intends to explain how to use the Cisco Unity Greetings Administrator to manage Call Handler Greetings.
Note: It is expected the end-user will complete the following steps.
- From any phone and a Greetings Administrator Role assigned voicemail account:
- Dial 26245 from any on-campus phone or 9195126245 from any phone, including off-campus.
- If you get into a voicemail account, press * to get to the root menu.
- Dial 26245 from any on-campus phone or 9195126245 from any phone, including off-campus.
- Press 9 to access the Greetings Administrator.
- At the prompt, enter your ID (ID = Your campus 5-digit extension).
- At the prompt, enter your PIN.
- At the prompt, enter the extension of the call handler and press #.
- Follow the Cisco Unity Greetings Administrator conversation to toggle between the alternate and standard call handler greetings or record the handler greeting.
- To toggle between standard and alternate greetings, press 1.
- To change the standard greeting, press 2.
- To change the alternate greeting, press 6.
Note: You can also use the Cisco Unity Greetings Administrator to record or listen to additional greetings.
- To change the busy greeting, press 3.
- To change the closed greeting, press 4.
- To change the internal greeting, press 5.
- To change the holiday greeting, press 7.
Note: Once the recordings are complete, please review all recordings for accuracy.