OIT-MD - Jamf Migration Supplmental KBA

Purpose

This article provides guidance for the Jamf Pro migration from nc.jamfcloud to ncsu.jamfcloud

What is happening

OIT has created a new Jamf Pro instance (our configuration management system), and all university devices need to be enrolled in it.

macOS users - What to expect

You will see the following

Type your own, or choose a reason closest to your need for elevation

Click "Request Privileges"

Authenticate

Where is the application found?

If you have the Privileges application installed, you will see the following:

Applications folder

Dock unlocked

Dock locked

Menubar unlocked

Menubar locked

Things to note

• Elevation requests are logged to Splunk.
• Other admin accounts on the computer are demoted via Jamf Pro policy.
• The Self Service elevation policy will no longer be available.
• Settings are subject to change to stay in-line with campus security policies and management best practices.

Need Help?

An OIT Managed Desktop Services Support team is available to help you through the process, and answer any questions you may have.  Please don't hesitate to reach out.

ServiceNow queue = OIT_DESKTOP_SUPPORT

Additional information

Title: Privileges.app - OIT-MD - Jamf Migration Supplmental KBA

Service: Jamf Pro

Template if applicable: NA

Assignment Group(s): OIT_DESKTOP_SUPPORT

Document Owner: OIT_DESKTOP_SUPPORT

Available Priorities: Medium, Low

Keywords: macOS, admin, compliance, device, Apple, computer, migration, site, Jamf, Jamf Pro