If you have an Android with operating system version 10 or higher, you might notice that the process to enroll or re-enroll your device with eduroam has been altered.
Enrolling in Eduroam on Android
IMPORTANT: Do not delete the SecureW2 JoinNow app after you are connected to the network.
- Open the Google Chrome app on your phone (not the Google search bar).
- Visit go.ncsu.edu/eduroam2
- Towards the middle of the page, select Download
- The Google Play Store will open. Install the SecureW2 JoinNow application
- Open Google Chrome again; ensure you are still on the same webpage.
- Tap Join Now at the bottom of the page
- Select Yes, App will configure and connect
- Allow location permissions
- Tap Next
- Sign-in with your Unity ID and password
- Read the information on the screen, then select Next at the bottom of your screen.
- When prompted, tap Allow, then Next.
- If you pressed "No, thanks" by accident, follow the instructions on your screen.
- You should now be connected to the network and may close the app.
If You Still Cannot Connect
Manually Connect to Eduroam
- Navigate to your Wi-Fi Settings
- Tap on eduroam
Try removing the setup network:
- Navigate to your Wi-Fi settings
- Press & hold the name of the network you were connected to before enrolling in eduroam
- Tap Forget
- Chose eduroam from the list