Before you start - Connect to the NC State Network!
To print with WolfPrint, your device must be connected to the campus network. If you’re off campus, establish a secure connection to the NCSU VPN service before trying to use the WolfPrint service.
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- On-Campus: Connect to eduroam or ncsu Wi-Fi
- Off-Campus: Use NC State's VPN Service
Install the PaperCut Mobility Print App
- Install the Mobility Print Android App using this link: https://print.ncsu.edu:9164/known-hosts/android
Known Issue: If you already have the Mobility Print App installed but your device searches and can't find the WolfPrint printers, please click on the link again to restore the connection to WolfPrint.
- Tap Open to launch the Mobility Print App
- Tap Allow to enable the Mobility Print service to send you notifications
- Tap Make Sure the Mobility Print Service is on, then
- Under the Print Services
- Toggle Mobility Print Service "ON"
- Toggle Default Print Service "ON"
After you have installed the PaperCut Mobility Print App, follow these 3 steps to print!
Step 1. Send your print job to a WolfPrint Virtual Printer
- Print as you normally would, and select the desired WolfPrint Printer.
- Tap on the yellow printer icon
- Authenticate with PaperCut
- Open the PaperCut notification that your job requires authentication.
- Enter your Unity ID and Password to proceed with printing.
Step 2. Find a Printer
Visit https://go.ncsu.edu/printers to locate a WolfPrint printer that supports the virtual queue where you sent your file.
- If you sent it to the WolfPrint-BlackandWhite queue, find a Black and White printer.
- If you sent a file to the WolfPrint-Color queue, find a Color printer.
Step 3. Confirm and Release
*Complete this step within 12 hours, or your print job will be automatically removed from the system.
- Log in to the device and follow the prompts to release your print job.
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- You can log in using the card reader attached to the printer with your campus ID card
- Or, manually enter your Unity ID and password at the control panel
- Or, scan the QR code with your phone's camera and log in to PaperCut
Escalation
Any questions on process or content contained in this document should be escalated through the NCSU Help Desk and have an incident assigned to the OIT_WOLFPRINT support team.