Before you start - Connect to the NC State Network!
To use WolfPrint, your device must be connected to the campus network. If you’re off campus, establish a secure connection to the NCSU VPN service before trying to use the WolfPrint service
- On-Campus: Connect to eduroam or ncsu Wi-Fi
- Off-Campus: Use NC State's VPN Service
Add the PaperCut Mobility Extension
Chrome OS uses a browser extension for PaperCut’s Mobility Print service, instead of an App. If you have a previous version of the App installed, you will automatically be prompted to update to use the extension.
- Visit the Chrome Web Store and search for Mobility Print by PaperCut.
- Click on the blue Add to Chrome button to install the Mobility Print Extension.
- After the extension is added, a Welcome to PaperCut Mobility Print message will appear, indicating you are ready to print.
After you have added the PaperCut Mobility Print Extension, follow these 3 steps to print!
Step 1. Send your print job to a WolfPrint virtual printer.
- Print as you normally would, selecting a printer with "Mobility" in its name.
- When prompted to sign in, log in to PaperCut Mobility Print with your Unity ID and password.
Step 2. Find a WolfPrint physical printer.
Visit https://go.ncsu.edu/printers to locate a physical WolfPrint printer that supports the virtual printer you used.
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- If you sent a print job to the WolfPrint-BlackandWhite virtual queue, find a Black and White OR a Color printer.
- If you sent a print job to the WolfPrint-Color virtual queue, find a Color printer.
Step 3. Confirm and release your print job.
*Complete this step within 12 hours, or your print job will be automatically removed from the system.
- Log in to the printer using your Unity ID and Password.
- You can use your WolfPack One/NCSU ID in the card reader or manually enter it at the control panel.
- Or scan the QR code with your phone's camera for "touch-free" print release.
- Follow the prompts to release your print job.
- Important! Be sure to select the account to charge for printing.
- If you have access to a Shared Account, select the account from the list shown.
- If you see the message "No results found. Please try another search term", tap "Use Personal Account".
Escalation
- Any questions on process or content contained in this document should be escalated through the NCSU Help desk and have an incident assigned to the OIT_WOLFPRINT support team.
- If you are having issues with the instructions, please contact the NCSU Help Desk or Student Walk-In Center to receive assistance.
- If you are leaving feedback on this document, please log in so we can assist. If you do not log in, your feedback will be received as a "guest," and we will be unable to help you.