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1.0 - Created on 2020-05-18 Authored by Kathy Weiss
Mobility Print allows you to print from any supported mobile device to the WolfPrint Follow Me printers
Before you start, connect to the NC State Network!
To use WolfPrint, your device must be connected to the campus network. If you’re off campus, establish a secure connection to the NCSU VPN service before trying to use the WolfPrint service.
A one-time setup is needed for most devices. Choose your operating system for instructions:
After the initial setup is complete, follow these 3 easy steps to print!
Step 1. Send your print job to a WolfPrint virtual printer.
- WolfPrint-BlackAndWhite (Letter size)
- WolfPrint-Color (Letter size)
- WolfPrint-BlackAndWhite-11x17 (Tabloid size)
- WolfPrint-Color-11x17 (Tabloid size)
Step 2. Find a physical WolfPrint printer.
To locate a physical WolfPrint printer that supports the virtual queue you used, visit go.ncsu.edu/printers
- If you sent a print job to the WolfPrint-BlackandWhite virtual queue, find a Black and White OR Color printer.
- If you sent a print job to the WolfPrint-Color virtual queue, find a Color printer.
Step 3. Confirm and release your print job.
*Complete this step within 12 hours, or your print job will be automatically removed from the system.
- Log in to the printer using your Unity ID and Password.
- You can use your WolfPack One/NCSU ID in the card reader or manually enter it at the control panel.
- Or scan the QR code with your phone's camera for "touch-free" print release.
- Follow the prompts to release your print job.
- Important! Be sure to select the account to charge for printing.
- If you have access to a Shared Account, select the account from the list shown.
- If you see the message "No results found. Please try another search term", tap "Use Personal Account".
Escalation
- Any questions on process or content contained in this document should be escalated through the NCSU Help desk and have an incident assigned to the OIT_WOLFPRINT support team.
- If you are having issues with the instructions, please contact the NCSU Help Desk or Student Walk-In Center to receive assistance.
- If you are leaving feedback on this document, please log in so we can assist. If you do not log in, your feedback will be received as a "guest," and we will be unable to help you.