Before you start - Connect to the NC State Network!
To use WolfPrint, your device must be connected to the campus network.
- On-Campus: Connect to eduroam or ncsu Wi-Fi
- Off-Campus: Use NC State's VPN Service
Add the PaperCut Mobility Extension
Chrome OS uses a browser extension for PaperCut’s Mobility Print service, instead of an App. If you have a previous version of the App installed, you will automatically be prompted to update to use the extension.
- Visit the Chrome Web Store and search for Mobility Print by PaperCut.
- Click on the blue Add to Chrome button to install the Mobility Print Extension.
- After the extension is added, a Welcome to PaperCut Mobility Print message will appear, indicating you are ready to print.
After you have added the PaperCut Mobility Print Extension, follow these 3 steps to print!
Step 1. Send your print job to a WolfPrint virtual printer.
- Open the file you want to print.
- Click the three-dot menu in the browser and select "Print" or Press Ctrl + P on your keyboard.
- Select a WolfPrint FollowMe printer
- When prompted to sign in, use your Unity ID and password.
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Step 2. Find a WolfPrint physical printer.
To locate a physical WolfPrint printer, visit go.ncsu.edu/printers
- If you send a print job to the WolfPrint-BlackandWhite virtual queue, find a Black and White OR Color printer.
- If you send a print job to the WolfPrint-Color virtual queue, find a Color printer.
- If you send a print job to either of the WolfPrint-11x17 virtual queues, find a model C840dn printer.
Step 3. Confirm and release your print job.
Complete this step within 12 hours, or your print job will be automatically removed from the system.
- Swipe your WolfPack One Card/NCSU ID in the card reader attached to the printer.
- Or manually enter your Unity ID and password at the control panel.
- Or scan the QR code with your phone's camera for "touch-free" print release.
- Follow the on-screen prompts at the control panel to release your print job.
- Important! After you select the print job to be released, choose an account to charge it to.
- If you have access to a Shared Account, select the account number from the list shown.
- If no account numbers are listed and you see a message "No results found", tap "Use Personal Account".
Escalation
- Any questions on process or content contained in this document should be escalated through the NCSU Help Desk and have an incident assigned to the OIT_WOLFPRINT support team.
- If you are having issues with the instructions, please contact the NCSU Help Desk or Student Walk-In Center to receive assistance.
- If you are leaving feedback on this document, please log in so we can assist. If you do not log in, your feedback will be received as a "guest," and we will be unable to help you.