What is WolfPrint FollowMe Printing?
This document describes how WolfPrint FollowMe Printing works and provides step-by-step instructions for completing a print job. The intended audience is an end user.
Table of Contents
Information
With WolfPrint's FollowMe Printing, you can submit a print job from one location and pick it up at any supported WolfPrint printer that supports the virtual queue the job was sent to.
The virtual printer that you choose will hold your submitted print job for up to 12 hours.
There are four virtual (FollowMe) printers:
WolfPrint-BlackAndWhite
WolfPrint-Color
WolfPrint-BlackAndWhite-11x17
WolfPrint-Color-11x17
Note: The WolfPrint Black and White and Color printers are supported on ALL WolfPrint printers. The 11x17 queues are only supported on one model printer, the Savin SP C840dn.
You can release and print out your job at any physical printer that accepts jobs from the virtual printer you choose. For example, if you choose WolfPrint-BlackAndWhite as your virtual printer, you can print out your job at any black-and-white or color printer model. You can also avoid a long wait at a printer that’s busy by picking up your print job at one that’s available.
Each physical WolfPrint printer will have a QR code label with the printer’s name (for touch-free print release) and a WolfPrint FollowMe label identifying it as a black and white or color printer.
Mobile printing instructions
Retrieving a print job
1. To log in at a physical printer, swipe the red stripe of your NCSU ID in the card reader. If you don’t have your ID card or if the card reader isn't working, log in manually using the control panel with your Unity ID and password.
2. Select “Print Release” on the screen. The screen will display the jobs you have submitted to the FollowMe print queue supported by that printer. You can release all jobs at once, or you can select a specific job to print or cancel.
3. When finished, remember to log out from the home screen.
Time limit
The WolfPrint virtual queues will hold a print job for up to 12 hours. After that, it will be automatically removed from the system.
Escalation
Any questions on process or content contained in this document should be escalated through the NCSU Help Desk and have an incident assigned to the OIT_WOLFPRINT support team.
Related Documentation
Releasing and Printing a WolfPrint Job: https://ncsu.service-now.com/sp?id=kb_article_view&sysparm_article=KB0022049
Title: What is WolfPrint FollowMe Printing?
Service: WolfPrint
Template: MDS Public Knowledge Template
Assignment Group(s): OIT_WOLFPRINT
Document Owner: kgmayr, tmfarwig
Available Priorities: Low
Keywords: WolfPrint, print, followme, printing