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I can't sign in on Zoom with my NC State Email

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7.0 - Updated on 2024-11-07 by David Wagner

6.0 - Updated on 2024-11-07 by David Wagner

5.0 - Updated on 2024-10-08 by David Wagner

4.0 - Updated on 2023-10-06 by David Wagner

3.0 - Updated on 2022-10-05 by David Wagner

2.0 - Updated on 2021-09-01 by David Wagner

1.0 - Authored on 2020-08-13 by Joseph Hurst

Zoom will sometimes prompt a login using an email and password. Entering your NC State email or attempting a password reset will not work.

Zoom Sign In Page SSO highlighted

Signing in with SSO

You can only sign in to your NC State Zoom accounts using the "SSO" option.

  1. Select "SSO" (Single Sign On).
  2. Enter your company domain as "ncsu" (without quotation marks) and Continue.
  3. Sign in with your Unity ID and password on the Shibboleth sign-in page that appears.