This document is intended to instruct end users on how to complete operating system updates for Windows 10 or Windows 11 on an OIT Supported device.
Table of Contents
Information
Microsoft releases updates to the Windows operating system that OIT automatically schedules to be deployed to your computers once a year. We notify you ahead of time when this happens but you can control the process and do it at your own leisure to decrease the impact. This update may take several hours or longer to complete. We recommend starting this at the end of the day to run overnight - close of business on a workday or Friday is a good time to start it.
Windows version updates are an annual event which typically occur in the fall, but can occur at other times as well. Your files will not be affected by this update.
Prerequisite
Updates typically will require 25 GB Free on the C: drive.
- Use this process to find out how much storage you have - Microsoft - Find out how much storage your PC has
- Use this process to find and delete unneeded files - Microsoft - Free up drive space in Windows
- If you find that your machine is already running the version announced as forthcoming there is no need to take further action or reinstall.
Instructions
IMPORTANT: Make sure your computer is connected to power before you start. Please let the process complete. Do NOT restart or power off your machine after the update has started.
On your computer, click "Start."
Type Software Center.
Click on “Software Center”.
Click on the tab "Operating Systems" or "Updates" on the left. Windows 10 users have the option of upgrading to Windows 11 22H2 (a lengthier update) or Windows 11 users have the option to update to Version 22H2 by selecting "NCSU-Windows 11 Education 22H2 Upgrade”
Click Install (if it starts installing on its own let it proceed).
Click Install again, if prompted.
Upgrade will start installing.
When updates are complete and the system is rebooted, it could take several minutes to several hours, depending on hardware resources, to complete the updates.
Estimated Time Frames
The time to complete the installation and post-installation tasks is an estimate. In some instances, it may take longer. Please let the process complete.
Do NOT restart or power off your machine after the update has started.
There are times during the initial installation where Windows may appear to be frozen on a specific screen for hours. Just leave it overnight to process. If it persists overnight please call the Help Desk (515-HELP) and we will assist you.
Escalation
Any questions on process or content contained in this document should be escalated through the NCSU Help desk and a have an incident assigned to the OIT_DESKTOP_SUPPORT team.
Related Documentation
https://support.microsoft.com/en-us/help/4027321/windows-10-find-out-how-much-storage-your-pc-has