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Using Mobility Print from ChromeOS

This document provides the instructions for using Mobility Print on ChromeOS devices for printing to WolfPrint printers. The intended audience is an end user.

Information

Important! In order to add the WolfPrint printers for Mobility Print during setup, your device must be on the NC State network. On-campus users, connect to the NC State wireless network and use Eduroam or NCSU. Off-campus users, connect using NC State's VPN Service.

Install Mobility Print Software

Install the Mobility Print Chrome App from the Chrome Web Store.
Click on the Launch button located at the bottom left corner of your screen.
Open the Mobility Print App and verify that it says "You are ready to print!"

Creating and Submitting your Print Job

Open the item you want to print.
Print as you normally would within that app, the method is different depending on the app you are printing from.
Select the desired WolfPrint FollowMe Printer. Make sure it is identified as a Mobility Print printer by the PaperCut icon as shown below.
If prompted to sign in, use your Unity ID and password.

Important! After your print job is submitted, you must confirm it within 10 minutes by following the steps below; otherwise, it will automatically be removed from the system.

Confirm and Release your print job

Open the PaperCut Web Client.
Log in with your Unity ID and password.
After a few seconds, you should get a Print Job Notification pop up.
Select the PaperCut account to charge and then click Print.
Another pop-up message should appear, indicating that your file is ready to print on a FollowMe printer.
Click OK and then locate a WolfPrint FollowMe printer to release your job from.

Escalation

Any questions on content or process within this document should be escalated via Incident to OIT_WOLFPRINT.

WolfPrint: Using Mobility Print from ChromeOS