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Customer Center: Move Service Location

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5.0 - Updated on 2023-12-06 by Alice Thurman

4.0 - Updated on 2023-11-28 by Alice Thurman

3.0 - Updated on 2022-08-23 by Alice Thurman

2.0 - Updated on 2022-03-31 by Alice Thurman

1.0 - Authored on 2021-08-19 by Alice Thurman

This article explains the procedure to Move service to a new location. This article applies to moves of less than 5, which means each move must be completed separately, but each move can be added to a single request. If you also need to Reassign the Service, you can do this at the same time. 


  1. From the Home page of Customer Center, in the Department Services/ Equipment section, search for the service you wish to move. For example, if you are looking for a phone number, use the last 5 digits only.
    Choose Move or Reassign Service
  2. Click the 3 blue lines to the left of the Service and select Move/Reassign Service.
  3. Select Create New Request, or you can add it to any Saved Requests you have in your cart.
    Create New Request or Add to Saved Request
  4. When you have finished adding items and/or actions to your request, proceed to checkout by clicking the Shopping CartShopping Cart Iconicon at the top right of the screen and navigating your Saved Request.
    1. Please refer to the Shopping Cart & Checkout article for details about completing and submitting your request.