Using Mobility Print with Chrome Browser or ChromeOS

Using Mobility Print with Chrome Browser or ChromeOS

This document provides the instructions for using Mobility Print with a Chrome browser and Chrome OS for WolfPrint printing. The intended audience is an end user.

Information

To add the WolfPrint printers for Mobility Print during setup, your device must be on the NC State network.  On-campus users connect to the NC State wireless network and use Eduroam or NCSU. Off-campus users connect using NC State's VPN Service.

Effective June 30th, 2024 - Chrome OS uses a browser extension for PaperCut’s Mobility Print service, instead of the former Mobility Print App.  If you have a previous version of the App installed, you will be prompted to update your version of Mobility Print to keep printing working.

Update for Mobility Print Browser Extension

• When you launch your Chrome browser, follow the pop-up update wizard to add the extension.

Adding Mobility Print to Chrome OS

• Visit the Chrome Web Store, search for Mobility Print, and select the Mobility Print extension by papercut.com.

• Click on the blue “Add to Chrome” button at the top right.

• Choose “Add extension” to install the Mobility Print Extension.

• Next, you should receive a “Welcome to PaperCut Mobility Print” notification that you are ready to print.

Creating and Submitting your Print Job

• Open the item you want to print.
• Print as you normally would within that app, the method is different depending on the app you are printing from.
• Select the desired WolfPrint FollowMe Printer.  
  
  

• When prompted to sign in use your Unity ID and password.
  
  

Important! After your print job is submitted, you must confirm it within 10 minutes by following the steps below; otherwise, it will automatically be removed from the system.

Confirm and Release your print job

• Open the PaperCut Web Client.
• Log in with your Unity ID and password.
• After a few seconds, you should get a Print Job Notification pop up.
• Select the PaperCut account to charge and then click Print.
• Another pop-up message should appear, indicating that your file is ready to print on a FollowMe printer.
• Click OK and then locate a WolfPrint FollowMe printer to release your job from.

Escalation

Any questions on process or content contained in this document should be escalated through the NCSU Help Desk and have an incident assigned to the OIT_WOLFPRINT support team. 

Related Documentation

https://chromewebstore.google.com/detail/mobility-print/ndakideadaglgpbblmppfonobpdgggin

Title:  Using Mobility Print with Chrome Browser or ChromeOS

Service: WolfPrint

Template if applicable: MDS Public Knowledge Template

Assignment Group(s): OIT_WOLFPRINT

Document Owner: kgmayr, tmfarwig

Available Priorities: Low 

Keywords: WolfPrint, Mobile, Printing, Mobility Print, ChromeOS, Browser, Extension