Departmental Funding for WolfPrint Request
This document explains the WolfPrint Shared Account option to pay for printing and instructions on how to request one. The intended audience is an end user.
Information
Administrative and Academic departments can provide departmental funds to cover the cost of printing to a WolfPrint printer to users with a valid Unity ID. Student organizations are not supported because only Interdepartmental Transfers can be used to fund the account. Cash, check, or credit card payments are accepted.
To start this process, complete the Departmental Funding for WolfPrint Request. Be sure to provide a unique account name or number that will easily identify the account. This is how the account is saved in PaperCut and will be provided to users who have access to charge their print costs to it.
There are two options to fund printing; select one on the form.
- Shared Account = Provides a pool of printing funds for a specified group of users.
- Funds for Student Accounts = Provides a specific amount of money to individual accounts.
After the form has been submitted, a Service Now ticket will be automatically generated to the OIT_WolfPrint workgroup. They will configure the shared account in PaperCut and WolfCopy will complete the accounting portion.
After the account has been created and the funds have been transferred, you will receive a notification in the associated Service Now ticket. Please see the Print Instructions for using a shared Account for details on how to charge printing to the account.
Escalation
Any questions on process or content contained in this document should be escalated through the NCSU Help Desk and have an incident assigned to the OIT_WOLFPRINT support team.
Related Documentation
Instructions for printing with a shared account:
https://ncsu.service-now.com/sp?id=kb_article_view&sysparm_article=KB0014423
Title: WolfPrint Shared Account Request
Service: WolfPrint
Template if applicable: MDS Public Knowledge Template
Assignment Group(s): OIT_WolfPrint
Document Owner: kgmayr, tmfarwig
Available Priorities: Low
Keywords: WolfPrint, Shared, Account, PaperCut, Department, Funds