When logging into NC State Services Duo will always prompt you for your last-used authentication method. If you select an option and authenticate with it, Duo will remember and continue to automatically prompt you with it until you authenticate with a different method. To choose a different authentication method from what is provided initially in the prompt. This preference is remembered per browser per device and is stored with a browser cookie.
How to Change Your Preferred Method
- In the Universal Prompt, select Other options.
- Select from the options available to you and complete logging in.
- Note: The options available will depend on your enrolled devices and the permitted authentication methods allowed at NC State.
Once you complete this login, future logins from this browser and device will default to this method.