Mobility Print allows you to print from any supported mobile device to the WolfPrint FollowMe printers.
FollowMe printing allows you to send a print job to a WolfPrint virtual printer from on or off campus, and then pick it up within 12 hours at a WolfPrint physical printer.
Before you start, connect to the NC State Network!
To use WolfPrint, your device must be connected to the campus network. If you’re off campus, establish a secure connection to the NCSU VPN service before trying to use the WolfPrint service.
- On-Campus: Connect to eduroam or ncsu Wi-Fi
- Off-Campus: Use NC State's VPN Service
A one-time setup is needed for most devices. Choose your operating system for instructions:
After the initial setup is complete, follow these 3 easy steps to print!
Step 1. Send your print job to a WolfPrint virtual printer.
Once you have the Mobility Printers installed on your device, print like you normally would, selecting a WolfPrint FollowMe printer.
- WolfPrint-BlackAndWhite (Letter size)
- WolfPrint-Color (Letter size)
- WolfPrint-BlackAndWhite-11x17 (Tabloid size)
- WolfPrint-Color-11x17 (Tabloid size)
Step 2. Find a WolfPrint physical printer.
To locate a physical WolfPrint printer that supports the virtual queue you used, visit go.ncsu.edu/printers
- If you sent a print job to the WolfPrint-BlackandWhite virtual queue, find a Black and White OR Color printer.
- If you sent a print job to the WolfPrint-Color virtual queue, find a Color printer.
Step 3. Confirm and release your print job.
*Complete this step within 12 hours, or your print job will be automatically removed from the system.
- Log in to the printer using your Unity ID and Password.
- You can use your WolfPack One/NCSU ID in the card reader or manually enter it at the control panel.
- Or scan the QR code with your phone's camera for "touch-free" print release.
- Follow the prompts to release your print job.
- Important! Be sure to select the account to charge for printing.
- If you have access to a Shared Account, select the account from the list shown.
- If you see the message "No results found. Please try another search term", tap "Use Personal Account".
Escalation
- Any questions on process or content contained in this document should be escalated through the NCSU Help desk and have an incident assigned to the OIT_WOLFPRINT support team.
- If you are having issues with the instructions, please contact the NCSU Help Desk or Student Walk-In Center to receive assistance.
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