Before you start -Connect to the NC State Network!
To use WolfPrint, your device must be connected to the campus network. If you’re off campus, establish a secure connection to the NCSU VPN service before trying to use the WolfPrint service..
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- On-Campus: Connect eduroam or ncsu Wi-Fi
- Off-Campus: Use NC State's VPN Service
No printer installation needed!
Mobility Print advertises printers to iOS and iPadOS devices on the campus WiFi and over NC State's VPN connection. Once your device is connected to the NC State network, no additional setup steps are required.
Step 1. Send your print job to a WolfPrint Virtual Printer
- Print as you normally would, and select the desired WolfPrint Printer.
- Log in to the network using your Unity ID and password when prompted.
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Step 2. Find a Printer
Visit https://go.ncsu.edu/printers to locate a WolfPrint printer that supports the virtual queue where you sent your file.
- If you sent it to the WolfPrint-BlackandWhite queue, find a Black and White printer.
- If you sent a file to the WolfPrint-Color queue, find a Color printer.
Step 3. Confirm and Release
*Complete this step within 12 hours, or your print job will be automatically removed from the system.
- Log in to the device and follow the prompts to release your print job.
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- You can log in using the card reader attached to the printer with your campus ID card
- Or, manually enter your Unity ID and password at the control panel
- Or, scan the QR code with your phone's camera and log in to PaperCut
It is rarely reported that an iOS or iPadOS device doesn't find the correct WolfPrint printers when using Eduroam or the NCSU wireless network, with the DNS settings set to auto. A workaround for this issue is to download the profile listed here: https://print.ncsu.edu:9164/client-setup/known-host/ios.html
This should connect your device to the mobility print server. If this does not resolve the issue, stop here and report a WolfPrint Problem. Someone from the WolfPrint support team will contact you to help get you connected.
Escalation
Any questions on process or content contained in this document should be escalated through the NCSU Help Desk and have an incident assigned to the OIT_WOLFPRINT support team.