Support staff frequently need the "Computer Name" to be able to provide specific types of support. This document is intended to guide end users to be able to find and provide the name of the device to support staff if the device is not labeled.
Table of Contents
Information
For macOS 13 (Ventura) or 14 (Sonoma) or 15 (Sequoia)
- Follow the instructions found at https://support.apple.com/guide/mac-help/find-your-computers-name-and-network-address-mchlp1177/mac.
For macOS 12 (Monterey) or older
Step 1
If you are logged in using your Unity ID on your Mac, choose Apple menu > System Preferences.
Step 2
Then click Sharing.
Step 3
The Computer Name for your Mac appears at the top of Sharing preferences.
Escalation
Any questions on process or content contained in this document should be escalated through the NCSU Help desk and a have an incident assigned to the OIT_DESKTOP_SUPPORT team.
Related Documentation
https://ncsu.service-now.com/sp?id=kb_article_view&sysparm_article=KB0015293
Title: Find Computer Name on a Mac
Service: IT Service Delivery & Support
Template if applicable: na
Assignment Group(s): OIT_DESKTOP_SUPPORT
Document Owner: OIT_DESKTOP_SUPPORT
Available Priorities: Medium, Low
Keywords: OIT Managed Desktop Service, Mac, Apple, Computer name, build, hostname, find computer name, find computer name on a mac, how to find my computer name, how to find my computer name on a mac