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Are there limitations to U2F keys?

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5.0 - Updated on 2022-12-05 by David Wagner

4.0 - Updated on 2022-01-25 by David Wagner

3.0 - Updated on 2021-07-29 by Anika Rally

2.0 - Updated on 2021-02-22 by Nik Davlantis

1.0 - Authored on 2017-02-27 by Katie McInerney

Yes, there are a few limitations to U2F keys.

  1. You must be using a device with a USB port, and the USB port must not be disabled (some kiosks and computer labs disable USB ports for security reasons).
  2. You must be using a supported browser. Google Chrome and Opera support U2F natively. While Firefox does not natively support U2F, there are extensions that may add U2F functionality. 

If you have questions or need additional assistance, please call the Help Desk at (919)515-HELP (4357) or visit the Help Desk. You can also visit the Walk-in Center at the West Dunn Building.