Table of Contents
Purpose
This article provides migration guidance OIT-MD Apple users to complete he Jamf Pro migration from nc.jamfcloud to ncsu.jamfcloud.
What is happening
OIT has created a new Jamf Pro instance (our configuration management system), and all university devices need to be enrolled in it.
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macOS migration - click the link below for a step by step walkthrough from the official OIT migration knowledge base article.
What to see during the macOS Jamf Pro migration
iPad/iOS migration - follow the pictures below for a step by step walkthrough
Click notification
Start Enrollment
Restart
Enroll this iPad
Automatically unenrolling from old Jamf instance
Automatically enrolling into new Jamf Pro Instance
Almost there!
Enrollment Complete
Things to note for macOS
1. You may see prompts during the migration regarding Crowdstrike, Privileges, and/or Cisco AnyConnect System extension prompts. Please click OK. This is purely a timing issue due to configuration profiles from the old instance being removed and new configuration profiles being applied.
2. If Self Service+ and the Privileges app do not appear in the Dock (showing as a ?) after the device is migrated, you can logout and log back in, or open the Terminal.app and type killall Dock
3. There is a blueprint set globally that applies all software updates. This will go into effect shortly after the computer has completed enrollment into the new Jamf Pro instance. The recommendation is to make sure your computer is up to date prior to migrating.
Things to note for iPadOS and iOS
1. Restart required
2. Updates to the latest supported version of iOS/iPadOS will be enforced. The recommendation is to make sure your device is up to date prior to migrating.
3. Expected time to migrate is about 10 minutes if the OS is current prior to the migration starting.
Need Help?
An OIT Managed Desktop Services Support team is available to help you through the process, and answer any questions you may have. Please don't hesitate to reach out.
ServiceNow queue = OIT_DESKTOP_SUPPORT
Title: OIT-MD - Jamf Migration Supplmental KBA
Service: Jamf Pro
Template if applicable: NA
Assignment Group(s): OIT_DESKTOP_SUPPORT
Document Owner: OIT_DESKTOP_SUPPORT
Available Priorities: Medium, Low
Keywords: macOS, admin, compliance, device, Apple, computer, migration, site, Jamf, Jamf Pro