Mobile Printing Options
This document explains the two print services offered for mobile printing to a WolfPrint printer. The intended audience is an end user.
Information
WolfPrint supports mobile printing from personal devices. Two different services, Mobility Print and Web Print enable you to use the WolfPrint FollowMe printers from your mobile device. To use these services, your device must be on the NC State network. On-campus users, connect to the NC State wireless network and use Eduroam or NCSU. Off-campus users, connect using NC State's VPN Service.
Mobility Print allows you to print jobs from any application on your mobile device and it is compatible with Chromebooks, iPads, iPhones, Macs, Windows, and Android devices. Instructions for setting up Mobility Print for your specific operating system are available at go.ncsu.edu/mobility-print.
WebPrint is a service that allows printing for laptop, wireless, and unauthenticated users without the need to install print drivers on their devices. To use WebPrint, visit go.ncsu.edu/print and select the Web Print Login button.
Escalation
Any questions on process or content contained in this document should be escalated through the NCSU Help Desk and have an incident assigned to the OIT_WOLFPRINT support team.
Related Documentation
https://oit.ncsu.edu/campus-it/campus-data-network/vpn/
https://oit.ncsu.edu/my-it/wolfprint/mobility-print/
https://oit.ncsu.edu/my-it/wolfprint/
Title: Mobile Printing Options
Service: (What is your application/support service titled as in Service Now?)
Template if applicable: (Is there a Help Desk or MDS template for the Application? If one is needed, the Service desk can assist.)
Assignment Group(s): (What team(s) would an escalated ticket be assigned to in Service Now?)
Document Owner: Who would be the contact for updated documentation and review?
Available Priorities: Critical, High, Medium, Low (Leave all priorities that the Service Product could be assigned as in an escalated ticket.)
Keywords: WolfPrint, Mobile, Device, Print, Printing, Laptop, Cell Phone