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1.0 - Created on 2020-05-18 Authored by Kathy Weiss
Mobility Print allows you to print from your mobile device to any of the WolfPrint Follow Me printers. This guide will show you how to set up your device, print files, confirm, and release them. The intended audience is an end user.
Information
Before you start - Connect to the NC State Network!
To use WolfPrint, your device must be connected to the campus network. If you’re off campus, establish a secure connection to the NCSU VPN service before trying to use the WolfPrint service.
Initial setup instructions
Select your Operating System
After your device has been set up to use Mobility Print, follow these 3 easy steps to print!
Step 1. Submit a File
There are 4 FollowMe (virtual) printers.
- WolfPrint-BlackAndWhite (Letter size)
- WolfPrint-Color (Letter size)
- WolfPrint-BlackAndWhite-11x17 (Tabloid size)
- WolfPrint-Color-11x17 (Tabloid size)
Step 2. Find a Printer
Visit https://go.ncsu.edu/printers to locate a WolfPrint printer that supports the virtual queue where you sent your file.
- If you sent it to the WolfPrint-BlackandWhite queue, find a Black and White printer.
- If you sent a file to the WolfPrint-Color queue, find a Color printer.
Step 3. Confirm and Release
*Complete this step within 12 hours, or your print job will be automatically removed from the system.
- Choose a Print Release method.
- Traditional: Swipe your NCSU ID card in the attached card reader
- Manual: Enter your Unity ID and password at the control panel
- Touch-Free: Scan the QR code with your phone's camera and log in to PaperCut
- Log in to the device and follow the prompts to release your print job.
Escalation
Any questions on process or content contained in this document should be escalated through the NCSU Help desk and have an incident assigned to the OIT_WOLFPRINT support team.
Related Documentation
Find A Printer: https://print.oit.ncsu.edu/
Using Mobility Print from Windows: https://ncsu.service-now.com/kb?id=kb_article_view&sysparm_article=KB0017042
Using Mobility Print from macOS: https://ncsu.service-now.com/kb?id=kb_article_view&sysparm_article=KB0016730
Using Mobility Print from iOS and iPadOS: https://ncsu.service-now.com/kb?id=kb_article_view&sysparm_article=KB0017043
Using Mobility Print from Chrome: https://ncsu.service-now.com/kb?id=kb_article_view&sysparm_article=KB0016706
Using Mobility Print from Android: https://ncsu.service-now.com/kb?id=kb_article_view&sysparm_article=KB0017044
Title: Mobility Print - Mobility Print - 3 Easy Steps to Print!
Service: WolfPrint
Template if applicable: MDS Public Knowledge Template
Assignment Group(s): OIT_WOLFPRINTDocument
Owner: kgmayr, tmfarwigAvailable
Priorities: Low
Keywords: WolfPrint, mobility print, mobile, printing