Apple's Single sign-on extension (SSOE) is a menu bar utility that keeps your OIT provisioned macOS device in sync with your NCSU Unity Account. In addition to the elimination of keychain prompts and other authentication frustrations, Apple's SSOE provides a shortcut to NCSU's Password Change Form.
Table of Contents
Information
How to Change Your Password (VPN required if off-campus)
1. Click on the black key icon in the menu bar.
2. Click Change Password...
3. This will take you to the Password Change Form in your default browser.
4. After you change your password, you will be presented with additional messaging from Apple's Single sign-on extension.
A. Top field - Type your Unity ID password
B. Bottom field - Type the Mac password. The Mac password is the password used to login to the computer.
5. DONE! - Your passwords are now in sync.
* Note: It is important that you are on campus or connected to the VPN when changing your password.
Troubleshooting
Make sure you are signed in. If the key icon is gray that indicates you are signed out. If the key icon is black then you are signed in.
You may receive this prompt after signing in. Please input the following:
- Top field - Unity ID, e.g. psarmstr
- Botton field - Unity ID Password
Make sure Sign in automatically is checked.
Once you have successfully signed in, the key will turn from gray to black.
*Note - Password expires in x days is not an accurate reflection of true password expiration
Escalation
Any questions on process or content contained in this document should be escalated through the NC State Help Desk and a have an incident assigned to the OIT_DESKTOP_SUPPORT queue.
The NC State Help Desk is the primary point of contact for computing services. Visit help.ncsu.edu or call 919.515.HELP (4357) to get help now.
Related Documentation
Apple Support article about the SSOE
Title: Apple's Single Sign-on Extension for Password Change & Sync for macOS
Service: Unity ID/Password Management
Template if applicable: NA
Assignment Group(s): OIT_DESKTOP_SUPPORT
Document Owner: OIT_DESKTOP_SUPPORT
Available Priorities: High, Medium, Low
Keywords: macos, password, sync, apple, menubar, extension, ssoe, key, change password, oitmds, managed desktop, UnityID, Unity, ID, security, logon,