Document Name
This document provides the instructions for using Mobility Print on ChromeOS devices. The intended audience is an end user.
Information
Using Mobility Print from Android
Important! To add the WolfPrint printers for Mobility Print during setup, your device must be on the NC State network. On-campus users connect to NCSU Wifi using Eduroam or NCSU, not NCSU Guest. Off-campus users, must connect to the campus network using NC State's VPN Service.
- Setting Up Mobility Print
- Install the Mobility Print Android App from the Google Play Store.
- Tap Open.
- Tap and check the Mobility Print Service is on.
- If not, Tap the enable toggle.
- Tap Mobility Print and verify the four WolfPrint Printers are found.
- WolfPrint-BlackandWhite
- WolfPrint-Color
- WolfPrint-BlackandWhite-11x17
- WolfPrint-Color-11x17
Submit your file(s) to Print
- Print like you normally would from your device, selecting the desired WolfPrint FollowMe Printer.
- When prompted, enter your Unity ID and password.
Important! After your print job is submitted, you must confirm it within 10 minutes by following the steps below; otherwise, it will automatically be removed from the system.
Confirm and Release your print job
- Open the PaperCut Web Client at https://go.ncsu.edu/wolfprint
- Log in with your Unity ID and password.
- After a few seconds, you should get a Print Job Notification pop-up.
- Select the PaperCut account to charge and then click Print.
- Another pop-up message should appear, indicating the file is ready to print on a FollowMe printer.
- Click OK and then locate a WolfPrint FollowMe printer to release your job from.
Escalation
Any questions on content or process within this document should be escalated via Incident to OIT_WOLFPRINT.
Related Documentation
https://go.ncsu.edu/vpn-install
https://print.ncsu.edu:9164/known-hosts/android
https://papercut.oit.ncsu.edu:9192/client
Title: Refunds and Print Credit
Service: WolfPrint
Template if applicable: MDS Public Knowledge
Assignment Group(s): OIT_WolfPrint
Document Owner: Kathy Weiss, Tom Farwig
Available Priorities: Low
Keywords: WolfPrint, Print, Mobile, Printing, Mobility Print, Android