Departmental Funding for WolfPrint Request
This document explains the WolfPrint Shared Account option to provide departmental funding for WolfPrint and includes the instructions for how to request one. The intended audience is an academic or departmental administrator.
Information
Administrative and Academic departments can provide funds to cover the cost of printing to a WolfPrint printer for users with a valid Unity ID. Student organizations are not supported because only Interdepartmental Transfers can be used to fund the account. Cash, check, or credit card payments are accepted for the funding of a WolfPrint Shared Account.
To start this process, complete the Departmental Funding for WolfPrint Request online.
Charging Options
- Shared Account = Provides a pool of printing funds for a specified group of users.
- Funds for Student Accounts = Provides a specific amount of money to individual accounts.
- This form can also be used to make changes to an existing shared account; to add funds or change users.
After the request has been submitted, a confirmation will be sent via email from Service Now. WolfPrint and WolfCopy will perform the tasks needed to setup the shared account and bill the specified department. Once the account has been created and the funds have been transferred, you will receive a an updated notification and the request will be closed.
For testing the shared account or to prrovide instructions for users on how to charge against the shared account, see the Print Instructions for using a shared Account for details.
Escalation
Any questions on process or content contained in this document should be escalated through the NCSU Help Desk and have an incident assigned to the OIT_WOLFPRINT support team.
Related Documentation
Instructions for printing with a shared account:
https://ncsu.service-now.com/sp?id=kb_article_view&sysparm_article=KB0014423
Title: Departmental Funding for WolfPrint Request
Service: WolfPrint
Template if applicable: MDS Public Knowledge Template
Assignment Group(s): OIT_WolfPrint
Document Owner: kgmayr, tmfarwig
Available Priorities: Low
Keywords: WolfPrint, shared, account, paperCut, departmental, fund