Android: Frequent Sign-in Notifications from the Alumni Account

Please try these options in the order listed. If the issue persists after option 1, proceed to option 2, and so on. If the issue persists after trying all these workarounds, feel free to reply or email us at help@ncsu.edu with more details about your device and the specific Google account experiencing this behavior. We'll be happy to assist you further.

Option 1: Manage Account Sync

1. Go to your device's Settings.
2. Tap on Accounts.
3. Select the specific Google account generating the sign-in requests.
4. Look for the option titled "Sync account" and tap on it.
5. This will display a list of services that sync with this Google account. Deselect the specific service that's triggering the sign-in notification.

Option 2: Clear Google Play Store Cache

1. Go to your device's Settings.
2. Tap on Apps or Applications.
3. Find Google Play Store and tap on it.
4. Select Storage and cache.
5. Tap on Clear cache.

Option 3: Disable Google Play Services Notifications

1. Open your device's Settings.
2. Find Notifications and tap on it.
3. Select All apps.
4. Locate and tap on "Google Play Services".
5. Toggle off the notification option.

Option 4: Remove and Re-add the Account

1. Go to your device's Settings.
2. Tap on Accounts.
3. Select the specific Google account generating the sign-in requests.
4. Choose the option to remove the account.
5. Once removed, follow the on-screen prompts to re-add the account to your device.