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Troubleshooting: Getting an Oracle Error or Cannot See Pages in MyPack Portal


If you are having trouble viewing pages in MyPack Portal and/or getting an Oracle error message or login page, follow the troubleshooting steps below.

Troubleshooting Steps

If you having trouble, please call the Help Desk at 919-515-4357 or submit a request through our IT Service Portal. The Help Desk is open 8am-5pm Monday-Friday, and is closed on official university holidays.