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Jabber: Reset Jabber Clients

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This document describes how to reset Cisco Jabber clients on various operating systems and contains the following topics:

Note: The Reset option is only available when the user has signed out of the client.

Jabber for Windows

  1. From the Jabber client login window, click the Cogicon, then File > Reset Cisco Jabber. Or, from the login window, click the Reset Jabber link at the bottom of the screen.
  2. Click Reset on the Reset Cisco Jabber window.

Jabber for MAC

  1. From the Jabber client login window, click Jabber from the file menu, Jabber > Reset Jabber. Or, from the login window, click the Reset Jabber link at the bottom of the screen.
  2. Click the Reset button on the Are you sure you want to reset Jabber? window.

Jabber for iPhone and iPad

  1. From the Jabber client login window, tap the Reset Jabber link.
  2. Tap Reset on the Reset Jabber window.

 Jabber for Android

  1. From the Jabber client login window, tap the Reset Jabber link.
  2. Tap Reset on the Reset Jabber window.