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Cisco Conference Now Secure Audio Conferencing Quick Start Guide

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6.0 - Updated on 2023-12-06 by Alice Thurman

5.0 - Updated on 2023-12-04 by Alice Thurman

4.0 - Updated on 2023-11-28 by Alice Thurman

3.0 - Updated on 2022-08-23 by Alice Thurman

2.0 - Updated on 2022-03-31 by Alice Thurman

1.0 - Authored on 2021-09-03 by Alice Thurman

Conference Now is a user-based Conference Bridge solution. Each Conference Bridge allows up to 15 attendees to join your SECURE conference. You can use any phone (even your cell phone) to connect to the Conference Now service and host or join a meeting! 

Setting up Your Conference Room      

  1. Go to myphone.ncsu.edu (Self Care Portal) and click the General Settings tab.
  2. Set up your Phone Service PIN.

    Note: The PIN can be 128 numbers, but 6 digits allow for one million combinations and are considered very secure. The Phone PIN is NOT your Voicemail PIN. 

  3. Click Save.

  4. Set up your Conference Now Attendees Access Code.

    Note: It is considered best to choose an Access Code that does NOT match your PIN. Your Access Code can easily be changed to maintain security for future meetings. 
  5. Click Save.

Scheduling Your Conference Now Call

To set up your Conference Now call, all you need to do is send an email or a meeting invite to all attendees. Be sure to include the Meeting Number (your campus phone number) and the Access Code. 

Suggested Email Template

 

Starting Your Conference Now Call 

  1. Call the Conference Now service.

    1. 3-2663 (3-CONF) - For those on campus.

    2. 919-513-CONF (919-513-CONF) - For those off-campus.

  2. Enter the Meeting Number - Your five-digit extension followed by the pound (#) key.

  3. The Conference host will be prompted to enter their PIN.

    Note: If you have not set a PIN for the Conference System, see Setting up Your Conference Room above.

  4. Attendees will be prompted to enter the Meeting Number and #, then the Access Code and #.

  5. The Attendees will then join the conference.

    Note: If an Attendee joins the conference before the host, they will be held in the lobby area of the Conference Room, listening to hold music until the host joins. 

Remember: When connecting as the host for Conference Now, there is no voice prompt after entering the PIN when creating the meeting. Instead, you will hear a tone when attendees join your meeting. If a meeting host does not connect within 15 minutes of the attendees joining, the attendees are disconnected from the call.

 

Affected products  Audio Conferencing