Mobility Print: Guide for ChromeOS
WolfPrint uses PaperCut's Mobility Print service for BYOD printing on non-managed personal devices. These instructions will guide you through the Mobility Print setup and printing process for ChromeOS.
Table of Contents
Before You Begin
Connect to the NCSU Network. Your device must be on a secure university wireless network to use WolfPrint.
- On campus: Connect to eduroam or ncsu Wi-Fi
- Off campus: Connect to the NC State VPN
Installation
Add the PaperCut Mobility Extension. Optional: Watch the Chrome OS Installation Video to see the steps in action.
Chrome OS uses a browser extension for PaperCut’s Mobility Print service, instead of an App. If you have a previous version of the App installed, you will automatically be prompted to update to use the extension.
- Visit the Chrome Web Store and search for Mobility Print by PaperCut.
- Click on the blue Add to Chrome button to install the Mobility Print Extension.
- A Welcome to PaperCut Mobility Print message will appear, indicating you are ready to print.
Printing Files
Step 1. Send your print job to a WolfPrint FollowMe printer.
- Open the file you want to print.
- Click the three-dot menu in the browser and select "Print", or Press Ctrl + P on your keyboard.
- Select a WolfPrint FollowMe printer
- When prompted to sign in, use your Unity ID and password.
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Step 2. Find a WolfPrint physical printer.
Use the Find a Printer page to view printer locations, capabilities, and a printer map.
Match your FollowMe printer queue to an appropriate printer:
- WolfPrint-BlackandWhite: Pick up at any printer (black-and-white or color).
- WolfPrint-Color: Pick up at any color printer.
- WolfPrint-11x17: Pick up at any 11x17-capable printer (Model C840dn).
Step 3. Confirm and release your print job.
⚠️ Note: Print jobs expire after 12 hours and are automatically removed from the system.
Authenticate at the physical printer using one of these methods:
- Log in by swiping your WolfPack One Card/NCSU ID on the card reader attached to the printer.
- Manually enter your Unity ID and password at the control panel.
- Scan the QR code on the front of the printer with your phone's camera to use "Touch-Free" print release.
Follow the on-screen prompts at the control panel to release your print job.
- Select Print Release.
- Choose the file(s) to print.
- By default, your All Campus account will be charged for your print job.
- If you have access to a Shared Account, select the available account number from the screen.
Need Help?
If you run into technical issues or need additional assistance:
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- Contact WolfPrint online: go.ncsu.edu/print-help
- Call the NC State Help Desk: 919-513-4357 (HELP)
- In-person Support: Stop by the OIT Walk-In Center
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