Voicemail FAQ


Table of Contents

How long are email messages retained?

Voicemail received via email will be retained in accordance with the NC Public Records Law

 

Why is my Message Indicator Light still blinking after I checked my messages?

Checking voicemail via email will not extinguish the Message Waiting Indicator (MWI) on your desk phone.

 

How do I manage my voicemail messages if I choose to receive them in both my voicemail box and my email?

Selecting Voicemail & Email will require you to manually manage your voicemails via voicemail.ncsu.edu, Cisco Jabber, or desk phone. See the Training Resources page for more information.

 

Sick of entering your ID and PIN to check your voicemail messages?

Contact us at  oit_ct_uc@help.ncsu.edu 

 

I would like to be notified by the voicemail system when I have a message.

Contact us at oit_ct_uc@help.ncsu.edu 

 

Please visit the Voicemail page for more information.