Before you start - connect to the NC State Network!
To use WolfPrint, your device must be connected to the campus network.
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- On-Campus: Connect to eduroam or ncsu Wi-Fi
- Off-Campus: Use NC State's VPN Service
There are NO additional printer setup steps needed for iOS and iPadOS devices.
Mobility Print advertises printers to iOS and iPadOS devices on the campus WiFi and over NC State's VPN connection.
Step 1. Send your print job to a WolfPrint virtual printer.
- Open the file you want to print.
- Tap the share icon.
- Select a WolfPrint FollowMe printer.
Open the file you want to print, tap the share icon, and select a WolfPrint FollowMe printer.
Step 2. Find a WolfPrint physical printer.
To locate a physical WolfPrint printer, visit go.ncsu.edu/printers
- If you send a print job to the WolfPrint-BlackandWhite virtual queue, find a Black and White OR Color printer.
- If you send a print job to the WolfPrint-Color virtual queue, find a Color printer.
- If you send a print job to either of the WolfPrint-11x17 virtual queues, find a model C840dn printer.
Step 3. Confirm and release your print job.
Complete this step within 12 hours, or your print job will be automatically removed from the system.
- Swipe your WolfPack One Card/NCSU ID in the card reader attached to the printer.
- Or manually enter your Unity ID and password at the control panel.
- Or scan the QR code with your phone's camera for "touch-free" print release.
- Follow the on-screen prompts at the control panel to release your print job.
- By default, your All Campus account will automatically be charged for your print job.
- If you have access to a Shared Account, choose the account number after you select the print job to release.
Troubleshooting
If you do not see the WolfPrint printers while on eduroam during your initial connection, use the ncsu Wi-Fi (not guest) first to acquire them. After that, they should also be available on eduroam. If not, please see the troubleshooting section at the end of this document.
Escalation
- Any questions on process or content contained in this document should be escalated through the NCSU Help desk and have an incident assigned to the OIT_WOLFPRINT support team.
- If you are having issues with the instructions, please contact the NCSU Help Desk or Student Walk-In Center to receive assistance.
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