Sign in to Adobe Creative Cloud


This Knowledge Base article will show you how to sign into your Adobe Creative Cloud Desktop Application. Once signed in, you will be able to install/uninstall the Adobe Products licensed with your NCSU Unity ID. 

 

 

 

 

Information

 

How to Sign into Adobe Creative Cloud:

  1. Click Start > Type in "Adobe Creative Cloud" > Launch the "Adobe Creative Cloud" application.
  2. Enter your NCSU Unity e-mail in the "Email Address" field and select Continue.    Do NOT select Google, Facebook, or Apple login methods.

 

3. Select "Company or School Account."

 

 

4. This will re-direct you to the Shibboleth Login Service page. Enter your Unity ID and Password > Log In.

 

 

5. Authenticate to your account with your DUO Mobile Device. 

 

Complete!

Adobe Creative Cloud will launch and you will be taken to your Home Page. Installed Applications and applications Available in your Subscription will now be visible.

 

Escalation


Any question on process or information within this document should be escalated to the help desk and an incident ticket assigned to OIT_DESKTOP_SUPPORT.

 

Related Documentation


NCSU Software Licensing Page - How-to guides and questions about Adobe license eligibility

https://creativecloud.adobe.com/ - If Adobe Creative Cloud Desktop Application is not installed on your computer, the download may be accessed after signing in with your NCSU e-mail and password at: https://creativecloud.adobe.com/ (Under Quick Links on the Right-hand side of your web browser).



Title: Sign in to Adobe Creative Cloud
Service: IT Service Delivery & Support
Template if applicable: n/a
Assignment Group(s): OIT_DESKTOP_SUPPORT
Document Owner: OIT_DESKTOP_SUPPORT
Available Priorities: Medium, Low
Keywords: adobe, how to, creative, cloud, sign in, OIT Managed Desktop Service, application, acrobat, photoshop, illustrator, premiere, after effects, dreamweaver, lightroom, fresco, indesign, bridge, audition, animate