If you signed in to your NC State-designated Microsoft account on a personal Windows 10 computer and you'd like to remove this account, you will need to follow the steps below.  If you no longer have access to your NC State Microsoft account, you'll need to contact the NC State Help Desk by phone at (919) 515-HELP (4357) for support.

Backup Your Files

Before you begin this process, make sure that any important files and data stored on your computer are backed up.  The Office of Information Technology recommends using your NCSU Google Drive space to back up your files, which provides an unlimited amount of storage.

Removing Your NC State Account

1. Save all work on your PC and make sure all of your files are backed up.
2. Open the Start Menu.
3. Select the gear icon above the power symbol. This will open Windows Settings.
4. Select Accounts
   
5. Chose Your Info from the navigation menu.
6. Select Sign in with a local account instead.
   
   
7. Follow the prompts to set up a user name, password, and password hint for your new account.
8. Select Next.
9. Choose Sign out and finish.
10. Sign back in with your new local account.

You may also want to review Microsoft's documentation on this subject.

Adding a Personal Microsoft Account (OPTIONAL)

1. Save all work on your PC and make sure all of your files are backed up
2. Open the Start Menu.
3. Select the gear icon above the power symbol. This will open Windows Settings.
4. Select Accounts.
5. Chose Your Info from the navigation menu.
6. Select Sign in with a Microsoft account instead.
7. Follow the prompts to sign-in with a PERSONAL account (NOT your NC State Microsoft Account)