Mobility Print: Guide for Android
WolfPrint uses PaperCut's Mobility Print service for BYOD printing on non-managed personal devices. These instructions will guide you through the Mobility Print setup and printing process for Android.
Table of Contents
Before You Begin
Connect to the NCSU Network. Your device must be on a secure university wireless network to use WolfPrint.
- On campus: Connect to eduroam or ncsu Wi-Fi
- Off campus: Connect to the NC State VPN
Installation
Install the PaperCut Mobility Print App. Optional: Watch the Android Installation Video to see the steps in action.
- Install the Mobility Print Android App using this link: https://print.ncsu.edu:9164/known-hosts/android
- If the App is installed but your device doesn't find the WolfPrint printers, click the link again to restore the connection.
- Tap to Open to launch the Mobility Print App.
- Tap to Allow to enable the Mobility Print service to send you notifications.
- Tap to Make Sure the Mobility Print Service is on.
- Under the Print Services:
- Toggle Mobility Print Service to "ON"
- Toggle Default Print Service to "ON"
Printing Files
Step 1. Send your print job to a WolfPrint FollowMe printer.
- Open the file you want to print.
- Tap the menu icon (three dots or lines) within the app, and select "Print" or find it under "Share" or "Share and export"
- Open the PaperCut print notification, and enter your Unity ID and Password.
Step 2. Find a WolfPrint physical printer.
Use the Find a Printer page to view printer locations, capabilities, and a printer map.
Match your FollowMe printer queue to an appropriate printer:
- WolfPrint-BlackandWhite: Pick up at any printer (black-and-white or color).
- WolfPrint-Color: Pick up at any color printer.
- WolfPrint-11x17: Pick up at any 11x17-capable printer (Model C840dn).
Step 3. Confirm and release your print job.
⚠️ Note: Print jobs expire after 12 hours and are automatically removed from the system.
Authenticate at the physical printer using one of these methods:
- Log in by swiping your WolfPack One Card/NCSU ID on the card reader attached to the printer.
- Manually enter your Unity ID and password at the control panel.
- Scan the QR code on the front of the printer with your phone's camera to use "Touch-Free" print release.
Follow the on-screen prompts at the control panel to release your print job.
- Select Print Release.
- Choose the file(s) to print.
- By default, your All Campus account will be charged for your print job.
- If you have access to a Shared Account, select the available account number from the screen.
Need Help?
If you run into technical issues or need additional assistance:
-
- Contact WolfPrint online: go.ncsu.edu/print-help
- Call the NC State Help Desk: 919-513-4357 (HELP)
- In-person Support: Stop by the OIT Walk-In Center
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