Missing a homepage in the MyPack Portal


Occasionally, upgrades or maintenance to the MyPack Portal can cause one of the standard homepages to go missing.  If you sign in and no longer see all of your homepages when you click the homepage dropdown menu in the center of the top navigation bar, then you can restore them on your own.

Access to some of these homepages relies on having a specific role or system access.  Changes to your roles or system accesses can be the cause of a homepage no longer being available to you.

An image of the homepage dropdown selection menu

Clear Cache and Cookies For the Web Browser

  1. Log out of MyPack.
    • Select the Sign Out (door) icon in the top-right corner of the site.
  2. Click the Sign-in - Faculty / Staff / Students link.
  3. Clear your browser history, cache, and cookies
  4. Log back into MyPack.

If the homepage is still missing, please see the steps below.

Add Homepages

  1. Navigate to the Homepage Actions icon to the right of the homepage header and select Personalize Homepage.
  2. Select the Add Homepage button in the top-left corner.
  3. Under Choose from available homepages, select the homepage you were missing.
  4. Click Save in the top-right corner to save your changes.

For more information on personalizing homepages in the MyPack Portal, please visit the MyPack Portal User Guide.