OIT Public Knowledge - AFTC Pilot Printing

This document is intended to provide information on the availability of printers at the Avent Ferry Technology Center and instructions on how to connect to and use those devices.

Information
Escalation
Related Documentation

Information

This document provides instructions on how to use the WolfCopy provided printers at the Avent Ferry Technology Center, specifically for the AFTC Pilot period.

Locations of Printers

______________________________________________________________________________________________________

Printing

____________________________________________________________________________________________________

Please see KB0015438 for printing instructions on WolfCopy printers requiring Access codes to retrieve printed materials.

Installation

_____________________________________________________________________________________________________

Preferred method for connecting to Wolfcopy provided printers.

OIT Windows users will have the printer available as the following queues.

\\OITMD-Print01\OITEAS-AFH-205-KonicaMinolta224e for the printer located on the north side of AFTC.

\\OITMD-Print01\OITCOM-AFH-218-KonicaMinoltaC368 for the printer located on the south side of AFTC.

These printers have been added to the OIT groups as permission in Active Directory. All new OIT users with laptops will have access to these print queues automatically

Windows Printing:

How to map a printer via IP address or Host name to a Microsoft Windows PC.

Mapping a printer allows you to print documents from your PC to a specific printer on the network. To map a printer, you need to know the Host name of the printer.

The steps to map a printer are as follows:

1. Open the start menu in the left bottom corner of your desktop.

2. Type "Add a printer" and select the option from the start menu.

3. Choose Add Device in the top right corner

4. Select Add Manually

5. Choose the radio button for "Select a Shared Printer by name" and click Next.

6. Enter the Host name of the printer.

\\OITMD-Print01\OITEAS-AFH-205-KonicaMinolta224e for the printer located on the north side of AFTC.

\\OITMD-Print01\OITCOM-AFH-218-KonicaMinoltaC368 for the printer located on the south side of AFTC.

7. Click Next and wait for Windows to search for the printer.

*In the event you are unable to use the full name of the printer you may use the IP address of the printer, which can be found by printing a configuration page directly from the printer control panel.

On the “Additional port information required” page, click Next.

On the “Install the printer driver” page, select the proper driver based on the model of printer. If you do not have one for the model, you will need to download a driver from the manufacturer’s website or use a generic PCL driver. You can find the HP Universal Print Driver for Windows PCL6 for HP printers the HP Customer Support - Software and Driver Downloads portal

You must click OK, Apply, and OK again for your changes to be saved

You have successfully mapped a printer via Host name or IP address to your Windows PC.

Apple Printing:

Add a network printer by specifying its Host name

First you will need to elevate rights. follow instructions located at https://ncsu.service-now.com/sp?id=kb_article_view&sysparm_article=KB0015405 on how to elevate rights.
Choose Apple menu > System Settings, then click Printers & Scanners in the sidebar. (You may need to scroll down.)
Click the Add Pinter, Scanner, or Fax button on the right, click the IP button , then enter the printer information, using the following table as a guide.

The address will be one of the 2 noted printers:

OITEAS-AFH-205-KonicaMinolta224e.oitclients.ncsu.edu for the printer located on the north side of AFTC.

OITCOM-AFH-218-KonicaMinoltaC368.oitclients.ncsu.edu for the printer located on the south side of AFTC.

Click "Add" and the printer will be added to your device as a usable printer.

Escalation

To report any issues with the equipment or computer problems you may be experiencing, please contact our NCSU Help desk at 919-515-4357, and we will be happy to assist you.

AFTC Pilot Printing

Table of Contents