Panopto error message "We're currently experiencing technical difficulties"


When clicking a link to access a video hosted on Panopto, you may see the following error message.

We're currently experiencing technical difficulties  
Please bear with us while we tune our satellites.  Sorry for the inconvenience.
HTTP 500: Internal Server Error

Workaround

  1. Go to https://ncsu.hosted.panopto.com/ and sign in.
  2. After signing in, open up a new tab in the same browser and click the link to the Panopto video you were provided.