Service Page

NC State Help Desk

The NC State Help Desk is the primary point of contact for IT services at NC State. In coordination with other campus consulting groups, the NC State Help Desk supports students, faculty, and staff of NC State in their computing and technology endeavors.

Services Provided:

  • Unity Account Support
  • 2-Factor Authentication Support and Bypass
  • Wi-Fi Connectivity
  • General Computing
  • And more

How To Get Help

  • Call 919-515-HELP (4357).
  • Visit help.ncsu.edu To view service status and announcements as well as search our knowledge base for answers to common questions.
  • Submit an Online Help Request.

Availability

The NC State Help Desk is available for phone support and to answer submitted help requests Monday - Friday 8 a.m. to 5 p.m. whenever the University is open.

Support staff are ready to help you with many technical issues, from account login issues, 2-Factor authentication, Wi-Fi connectivity, and much more.

For more information or help with this service, please click on the "Help With This Service" button.

Available For
  • Faculty / Staff
  • Students
  • Alumni
  • Parents / Family
  • Researchers