Communication and Collaboration

Service Offerings


Accounts ReceivableAdmissions SystemAdvanced Call RoutingAdvising SystemAlumni Email-only domain (Google Workspace)Announcement & Outage CommunicationAsset ManagementAudio ConferencingAWS Cloud ServicesAzure AD AuthenticationBackup & Recovery ServicesBenefits ProcessingBroadcasterCampus Community SystemCampus Directory (LDAP)Change ManagementCisco Call CenterCisco Call Center DevelopmentCisco Call RecordingCisco JabberCisco TelepresenceCisco VoicemailClassroom Design & SupportComTech APIConfiguration Management Database (CMDB)cPanelCrashPlanCybersecurity Strategic Plan & RoadmapData & System Access Review/ManagementData Center ManagementData Governance & ManagementDigital Accessibility of Instructional MaterialsDigital ForensicsDomain Name Service (DNS)EDI ProcessingEmmaEndpoint Detection and ResponseEnterprise Doc. Mgmt (OnBase)Enterprise Resource Planning (ERP) Mail RelayeStore & PCI Credit Card Payment ApplicationsExternal BillingFinancial Aid SystemFinancial Systems (FIN)Generic Google AccountsGet2Factor ToolGitHubGlobusGmail and CalendarGo LinksGoogle ChatGoogle Cloud Platform (GCP)Google GroupsGoogle MeetGoogle WorkspaceHigh Performance Computing (HPC)Hosted Services and ApplicationsHR & Position ManagementInfrastructure Support OperationsInfrastructure Support OperationsIntegrated System Monitoring & Notification ServicesInternal & External OIT Audit CoordinationIP Address RegistrationIPA RENV ServicesIT Accessibility Consultation & AssessmentsIT Outreach & CoordinationIT Purchase Compliance ManagementIT Risk ManagementJamf Pro/Apple Device Management Journals, IDTs & Chartfield RequestsKaba Time Tracking ClocksLab ManagementLegacy TelephonyLicense Asset ManagementLicense Manager ServicesLicense Risk AssessmentLife Safety LinesLoad BalancersManaged Desktop ServiceMarketplaceMicrosoft Azure Cloud ServicesMulti-Factor Authentication SolutionsMyPack PortalMySQL / MariaDBNC State Help DeskNC State TVNCSU CloudNCSU URLs & Domain ManagementNetwork AuthenticationNetwork Design Network Infrastructure DesignNetwork Management ToolboxNetwork MonitoringNetwork Operations CenterOffice 365OIT Enterprise Database AdministrationOIT Linux Service Environment/Linux Configuration ManagementOIT Managed PrintingOIT News ServicesOIT Storage ServicesOIT Training & EducationOIT Web & Mobile Application ConsultingOnBase ReportsOracle Identity Management(OIM)PackTVPassword Vault ManagementPayroll, Compensation, DistributionPCard Center (Purchasing Card)Persona Group ManagementPhonesPost Award GrantsProject & Portfolio ServicesRed Hat Network SatelliteREPORTERResearch Data Security Consultation & EvaluationResearch Enterprise Data (RED)Research StorageSAS Business IntelligenceSecure File ExchangeSecure University Research Environment (SURE)Secured NetworksSecurity Awareness & TrainingSecurity Compliance ProgramSecurity Incident & ResponseSecurity Liaison Team Program ManagementSecurity Policy, Regulations, Rules, & SOP DevelopmentSendGridService Catalog ManagementServiceNow PlatformShareBase (Secure Document/File Sharing)ShibbolethSoftware Download WebsiteSplunkSSL Certificate ManagementStudent Financial SystemStudent Information Systems (SIS)Student Records SystemSurplusSystem Access Request (SAR)System Center Configuration Manager (SCCM)System Center Operations Management (SCOM)System of Assessments Guiding Education (SAGE)Time & Absence Tracking (WolfTime)Tivoli Workload SchedulerTravel CenterUnity account provisioning and deprovisioningUnity ID/Password ManagementUnity Lab SupportVirtual Computing Lab (VCL)Virtual Private Networks (VPN)Virtual Server HostingVoucher CenterVulnerability Scanning & Penetration TestingWalk-In CenterWeb Application Security TestingWeb Design & ConsultingWebex ConferencingWindows Application DeploymentWindows ImagingWindows Patching via SCCMWired NetworksWireless NetworksWolfBytes Radio & TelevisionWolfpack Reporting System (WRS)WolfPrintWolfTech Active Directory AuthenticationWolfTech Directory ServicesWordPress