Zabbix monitors our server infrastructure

• Zabbix is an open-source monitoring solution
• Server status can be viewed through the Zabbix web interface
• Alerts are sent as system problems/outages are discovered
• Templating system allows thresholds/triggers to be easily changed across tiers of server infrastructure
• New checks can be added and modified without requiring operational changes to the system

OnCall/IRIS manages on call schedules and send notifications of system outages

• An “on call” person will receive notifications when a server check fails.
• Alerts are sent by email or SMS (text message)
• OnCall is an open-source notification system developed by LinkedIn
• Iris is an open-source escalation system from LinkedIn that works with OnCall.

Access Links (Unity ID/password required)

• Zabbix.oit.ncsu.edu - Monitors production services at NC State for OIT and other campus organizations
• Iris.oit.ncsu.edu - Provides escalation of alerts from the Zabbix monitoring system
• OnCall.oit.ncsu.edu - Maintains on call status information for OIT and other campus organizations

Informational Links

• Zabbix Monitoring @ NC State FAQ
• Zabbix @ NC State tenant documentation
• Slack channel for Monitoring (workspace is ncstateit.slack.com, requires Unity ID for login)

Videos

• Sending an SMS from OnCall
• Zabbix monitoring Overview
• IRIS/OnCall Demo
• Zabbix Dashboard introduction

Zabbix links

• Webinars (free to enroll)
• Zabbix Manual
• Dashboard documentation (version 6.4)

Zabbix YouTube channel

• Monitoring overview
• Agent Auto Registration
• Templates Explained
• Remote Commands
• Inventory collection
• Top 5 mistakes

Monitoring announcements

• OnCall and IRIS Notifications (1/29/2021)