Change your Voicemail PIN Online

1. Log in to the Personal Communications Assistant with your Unity ID and password.
2.  Click the "Messaging Assistant" link > "Passwords" > "Change PIN".
3.  Type in your "New PIN" and "Confirm New PIN".
4. Click "Save."

Change your Voicemail PIN over the Phone

1. Dial into the voicemail system:
   
   1. On-campus: Dial 26245
   2. Off-campus: Dial 919-512-6245
2. When prompted, enter your current PIN.
3. When you reach the main menu, press 4 for Setup Options.
4. Press 3, and then press 1.
5. When prompted, enter your new PIN.

PIN Requirements

• Your PIN MUST contain
  
  • Six Digits (numerals only)
• Your PIN must NOT contain
  
  • Your primary extension or its reverse
  • All consecutive digits (e.g., 123456, 987654)
  • A digit repeated consecutively more than twice (e.g,. 251888)
  • Repeated groups of three or more digits (e.g., 902902)
  • A numeric representation of your first name, last name, or any combination of them
• You CAN NOT reuse any of the last three PINS you have created

Note: If you have forgotten your current PIN, you will need to set up a new one online.