OIT Public Knowledge - Generate and Use Get2Factor Codes

Get2Factor (G2F) is the preferred way for NC State users to use multifactor authentication for generic accounts with three or more service contacts and other high-usage generic accounts.

Generate Get2Factor Codes

You can access Google 2-Step codes for your generic account by using the Get2Factor tool.

Go to the Get2Factor (G2F) site.
Select My Codes.
Log in with your Unity ID and password (if you are not already logged in).
Select the account you want to view the G2F code for from the My Accounts in Get2Factor list.
The Get2Factor code will appear. You can only use the code while the timer is still running.

Note: If you do not see the desired account in the list, you may not have access to view that account. To request access, reach out to the service contacts for the account.

Use Get2Factor Codes

Note: Get2Factor codes expire after 30 seconds, so you may want to review these instructions before trying to use your code. Codes will automatically refresh after 30 seconds.

Sign into the generic account using the email address and password.
- If you are having password issues, service contacts can reset the generic account password in Web Registry.
Select Next to be brought to the 2-Step Verification page.
Generate a G2F code on the Get2Factor (G2F) site.
- Codes expire after 30 seconds.
- Codes automatically refresh after 30 seconds.
- If the timer runs out several times in a row, you may need to select Click here to restart to have the codes reappear.
Enter or paste the G2F code in the Enter code field while the G2F timer is still running.
- If the Enter code field does not appear, select Try another way. Then, select Get a verification code from the Google Authenticator app. The Enter code field should appear.
Select Next to log in.

More Resources

If you need further assistance, you can contact the NC State Help Desk by calling 919-515-4357 (HELP) or submitting a report in the IT Service Portal.