Academic Advisors are assigned based on your program type:

• Online and Distance Education Degree Students: If you are a degree student who is enrolled in an academic program (and intends to obtain a degree), an academic advisor is assigned to you by your department or college. You can view your assigned advisor by logging into MyPack Portal and following this path: Student Homepage > Planning & Enrollment tile > Advisors tab (left-hand navigation menu).
• Online and Distance Education Certificate Students: If you are enrolled in a certificate program, your college or department may or may not assign you an academic advisor (it will depend on the program). You can determine if you have an assigned advisor by completing the steps listed in the above paragraph.
• Non-Degree Studies (NDS) Students: NDS students are not assigned academic advisors. If you have questions about a specific academic program, please contact the coordinator or director of the program. You can find the contact information for the program coordinator or director by visiting the program’s web page on the Online and Distance Education website.

Students may also email University Advising and Exploratory Services, university-advising@ncsu.edu, for advising assistance, however they may only be able to provide limited assistance and/or answer general advising questions for NDS students.

If you are an undergraduate student and you are unable to find and/or get in contact with your advisor, contact your respective college’s coordinator of undergraduate advising. If you are a graduate student and you are unable to find and/or get in contact with your advisor, contact your respective college’s coordinator of graduate advising. In the absence of the advising coordinator, consult the coordinator or director of the academic program or the appropriate department head.