In the event that you need printer support, maintenance or repair beyond the scope of support provided by the OIT Managed Desktop Service, please use the information below as a guide to have your printer repaired by the manufacturer or a third-party resource.
More information on OIT Managed Desktop printer support can be found here:
OIT Managed Desktop Service Printer Support Policy
HP Warranty Check: Enter Serial Number Here
HP North Carolina Higher Education Customer Support: 877-480-4433
HP Support E-mail: Customer Support
Brother Warranty Check: Guide for finding warranty information.
Brother Customer Support: 877-276-8437
If your printer is not under warranty or is out of warranty, you may contact the local certified printer repair services below. These service providers are just listed here as a reference. You are not limited in which local business you use. There are numerous others in the area.
Raleigh, NC – With 20+ years of printer repairs in Raleigh, we are Raleigh’s #1 printer repair service provider. We repair most major printer brands.
Website: https://uslaserinc.com/printer-solutions/printer-repair/raleigh-nc/
Phone: 888-930-6209
Any question on process or information within this document should be escalated to the help desk and an incident ticket assigned to OIT_DESKTOP_SUPPORT
OIT Managed Desktop Service Printer Support Policy
Title: Printer Service Providers for Extended Support and Repair