Before you start - Connect to the NC State WiFi Network!
To print with Mobility Print, your device must be connected to the campus WiFi network.
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- On-Campus: Connect to eduroam or ncsu Wi-Fi
- Off-Campus: Use NC State's VPN Service
Install the PaperCut Mobility Print App
- Install the Mobility Print Android App using this link: https://print.ncsu.edu:9164/known-hosts/android
- If the App is installed but your device doesn't find the WolfPrint printers, click the link again to restore the connection.
- Tap to Open to launch the Mobility Print App.
- Tap to Allow to enable the Mobility Print service to send you notifications.
- Tap to Make Sure the Mobility Print Service is on.
- Under the Print Services:
- Toggle Mobility Print Service to "ON"
- Toggle Default Print Service to "ON"
After you have installed the PaperCut Mobility Print App, follow these 3 steps to print!
Step 1. Send your print job to a WolfPrint virtual printer.
- Open the file you want to print.
- Tap the menu icon (three dots or lines) within the app, and select "Print" or find it under "Share" or "Share and export"
- Open the PaperCut print notification, and enter your Unity ID and Password.
Step 2. Find a WolfPrint physical printer.
To locate a physical WolfPrint printer that supports the virtual queue you used, visit go.ncsu.edu/printers
- If you sent a print job to the WolfPrint-BlackandWhite virtual queue, find a Black and White OR Color printer.
- If you sent a print job to the WolfPrint-Color virtual queue, find a Color printer.
Step 3. Confirm and release your print job.
*Complete this step within 12 hours, or your print job will be automatically removed from the system.
- Log in to the printer using your Unity ID and Password.
- You can use your WolfPack One/NCSU ID in the card reader or manually enter it at the control panel.
- Or scan the QR code with your phone's camera for "touch-free" print release.
- Follow the on-screen prompts at the control panel to release your print job.
- By default, your All Campus account will automatically be charged for your print job.
- If you have access to a Shared Account, choose the account number after you select the print job to release.
Escalation
- Any questions on process or content contained in this document should be escalated through the NCSU Help desk and have an incident assigned to the OIT_WOLFPRINT support team.
- If you are having issues with the instructions, please contact the NCSU Help Desk or Student Walk-In Center to receive assistance.
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