Before you start - Connect to the NC State WiFi Network!

Getting Started Video

To print with Mobility Print, your device must be connected to the campus WiFi network. 

• • On-Campus: Connect to eduroam or ncsu Wi-Fi
  • Off-Campus: Use NC State's VPN Service

Install the PaperCut Mobility Print Client

Windows Installation Video

• Install the Mobility Print Client using this link: https://go.ncsu.edu/mobility-print-client-win
• Select the WolfPrint FollowMe printers to install during the setup wizard.
• When prompted, log in to the network using your Unity ID and password.

 

After you have added the Mobility Print printers to your device, follow these 3 easy steps to print!

 

Step 1. Send your print job to a WolfPrint virtual printer.

• Open the file you want to print.
• Choose File->Print from an application menu or CTRL-P key combination from any application
• Select a WolfPrint FollowMe printer. 

 

Step 2. Find a WolfPrint physical printer.

To locate a physical WolfPrint printer, visit go.ncsu.edu/printers

• If you send a print job to the WolfPrint-BlackandWhite virtual queue, find a Black and White OR Color printer.
• If you send a print job to the WolfPrint-Color virtual queue, find a Color printer.
• If you send a print job to either of the WolfPrint-11x17 virtual queues, find a model C840dn printer.

Step 3. Confirm and release your print job.

Complete this step within 12 hours, or your print job will be automatically removed from the system.

• Swipe your WolfPack One Card/NCSU ID in the card reader attached to the printer.
  • Or manually enter your Unity ID and password at the control panel. 
  • Or scan the QR code with your phone's camera for "touch-free" print release.

 

• Follow the on-screen prompts at the control panel to release your print job. 
  • By default, your All Campus account will automatically be charged for your print job.
  • If you have access to a Shared Account, choose the account number after you select the print job to release.

 

Escalation

• Any questions on process or content contained in this document should be escalated through the NCSU Help desk and have an incident assigned to the OIT_WOLFPRINT support team.
• If you are having issues with the instructions, please contact the NCSU Help Desk or Student Walk-In Center to receive assistance.
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